Hello, nice to see you again, my dear friends! If you have one set
sublimation printer, you may face to the problem of change the ink cartridge.
Today, let's we learn this topic clearly. Now, please read the following, I will
share you more.
You can carry on reading if you like, but if your printer is under warranty
from the manufacturer or retailer, and your compatible/remanufactured cartridges
are under warranty from us, then you are covered for all eventualities involving
manufacturing faults or defects in either the printer or the cartridges.
BUT MY WARRANTY SAYS I CAN'T USE COMPATIBLE CARTRIDGES
It probably doesn't if you read it carefully. There are a number of laws and
regulations that prevent manufacturers from witholding warranty cover because
you've chosen a different brand of consumables - it would be seen as an illegal
attempt to restrict customer choice. Printer manufacturers know this, and will
do their best to persuade you to buy their own products, sometimes up to the
point of implying a potential warranty issue, but they won't actually break the
law.
You may see a phrase something along the lines of:
"We recommend that you use only original cartridges as we are not able to
cover under warranty any damage or fault arising from the use of third party
products"
The key words here are "arising from the use of", which means that the
printer manufacturer would have to provide proof that the cartridges had damaged
the printer before they could decide not to honour the warranty.
WHY DOES THE PRINTER MANUFACTURER RECOMMEND THEIR OWN CARTRIDGES?
It's a simple case of recovering costs. Designing and developing a new
printer model costs a lot of money, and it's very difficult to get this back and
end up in the black when selling the hardware in a competitive market. The
established business model for printers has them cheap to purchase and expensive
to run - it's not unusual for a manufacturer to make a loss on the printer
itself and make all of the profit on the ink. Of course, if you buy compatible
cartridges, none of that money goes back to the manufacturer.
IF YOUR PRINTER BREAKS DOWN
If your printer develops a fault for any reason, your first port of call
should be the retailer you purchased it from, or the manufacturer directly. If
the printer is under warranty then they will be obliged to either repair or
replace it, or give you a reason for declining to do so.
In the extremely unlikely event of a warranty being refused because you've
used compatible or remanufactured cartridges that you've purchased from us, just
ask for a copy of the evidence (they must provide this on request) and send it
to us - we'll make sure you're covered.
Okay, these all above are my share about the questions of using the
compatible or remanufactured ink cartridges whether affect your printer warranty or
not. If you have any other needs or questions welcome to contact us at any time.
We will provide you the best quality product and service. Hope my article can be
useful to you. Thank you for your reading.